1. Personal Information We Collect
When you visit the Site, we automatically collect certain device-related information, including:
- Your web browser type, IP address, and time zone.
- Cookies installed on your device.
- The pages and products you view.
- Websites or search terms that referred you to our Site.
- How you interact with the Site.
We refer to this data as “Device Information.”
We collect Device Information using:
- Cookies – Small data files stored on your device. For more details, visit All About Cookies.
- Log files – Track actions on the Site (IP address, browser type, ISP, exit pages, timestamps).
- Web beacons, tags & pixels – Digital files that monitor browsing behavior.
Additionally, when you place an order or attempt to make a purchase, we collect:
- Your name, billing & shipping address, payment details (including credit card numbers), email, and phone number.
This is referred to as “Order Information.”
When we mention “Personal Information” in this Privacy Policy, we refer to both Device Information and Order Information.
2. How We Use Your Personal Information
We use the information we collect to:
✔️ Fulfill your order (process payments, arrange shipping, provide invoices & order confirmations).
✔️ Communicate with you regarding your order.
✔️ Screen orders for potential fraud or security risks.
✔️ Provide information or marketing updates (if you have opted in).
✔️ Improve our Site by analyzing browsing trends.
We use Device Information specifically to detect potential fraud, improve user experience, and analyze marketing effectiveness.
3. Sharing Your Personal Information
We may share your information with trusted third parties:
- Shopify – We use Shopify to power our store. Read their privacy policy here.
- Google Analytics – Helps us understand browsing behavior. Read Google's privacy policy here. You can opt out here.
We may also disclose information to comply with legal obligations (e.g., subpoenas, fraud investigations).
4. Behavioural Advertising
We use your Personal Information to provide you with targeted advertising that may interest you.
For more information on how targeted ads work, visit the Network Advertising Initiative (NAI).
You can opt out of targeted advertising:
- Facebook: Ad Settings
- Google: Ad Settings
- Bing: Ad Preferences
For broader opt-out options, visit the Digital Advertising Alliance.
5. Do Not Track
We do not alter our data collection and usage practices when we detect a Do Not Track signal from your browser.
6. Your Rights (For EU & UK Residents)
If you are an EU or UK resident, you have the right to:
✔️ Access the personal information we hold about you.
✔️ Request corrections, updates, or deletion of your data.
✔️ Opt out of certain types of data processing.
If you’d like to exercise any of these rights, please contact us at info@collectiblekingdom.co.uk.
Your data may be transferred outside of Europe (e.g., to the US or Canada) to third-party service providers that help operate our store.
7. Data Retention
We store your Order Information for our records unless you request its deletion.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or operational adjustments.
9. Contact Us
For more details about our privacy practices, questions, or complaints, contact us at:
📩 Email: info@collectiblekingdom.co.uk
📍 Address: Unit 3, Hewett Road, Great Yarmouth, Norfolk, NR31 0NN